Frequently Asked Registration Questions

 
Create an Account

Click here to begin. Information listed in your account will be used for communication purposes and in the registration process. You can edit this information at any time.

 

Make a Reservation
  1. On the home page of your account, click make a reservation. 

  2. Information you will be asked about your camper will include: biographical, insurance, general health, camper background, medications, store deposit, and cabinmate requests.

  3. You are able to skip most sections and return to them a more convenient time to complete or edit information.

  4. To complete the reservation you will need to pay a minimum of the non-refundable deposit. For most programs it is $50.00

  5. Once you have paid the deposit you should receive a confirmation email. If you don't receive a confirmation email within 24 hours of registering please contact us to confirm your reservation.

 

Waiting List

  1. On the home page of your account, click make a reservation

  2. Under “Session Waiting List” check the week you would like to be added to the waitlist

  3. Click the register button at the bottom of the page

  4. On the next page, click proceed to check out

  5. Your balance will be $0.00 and click complete order

  6. You will receive a confirmation email and we will contact you if a spot becomes available

 

 

Editing and Completing Information

Camper Background and Health Information

  1. Log-in to your account

  2. Click on the Camper’s name you would like to edit information for

  3. Click on My Forms and a list of forms will drop down

  4. Click on the form you would like to edit

                      

Reservation Information

  1. Log-in to your account

  2. Click on the Camper’s name for which you would like to edit information for

  3. Under reservations, click the session you would like to edit

  4. Here you can edit store deposits and pricing options

  5. Click Additional Information to edit a cabinmate request 

  6. Under Medications, you can update and add your camper’s medications

 

Changing Sessions

Send an email to Camp@eauclaireymca.org to switch your camper’s session.

 

Canceling Reservations

We will accept cancellations at any time and for any reason. Should campers desire to withdraw their attendance, we believe it would be with good reason, such as an illness, unplanned change to schedule, significant anxiety, etc. We will refund your balance minus the non-refundable deposit.

  1. Log-in to your account

  2. Under reservations, click the session you would like to edit

 3. Under Common Tasks on the left side there will be a Cancel Reservation tab.

 

Payment

At the time of the reservation you are able to pay the deposit, the full balance, or a custom amount. An option at the bottom allows you to schedule additional payments. To pay at a later time, return to the home page of your account and select make a payment. We ask that balances be paid in full two week prior to your camper's session.

 
Financial Assistance

Do I Qualify?

For more information on financial assistance click here.

 

How to Apply for Financial Assistance

During the online registration process you will be asked to select a tier price. Select the Financial Assistance option. This option will only require a $25.00 non-refundable deposit to complete the reservation. Please note that your account balance at the time of check-out will be the full price of camp and will not reflect the assistance. The assistance will be added at a later time after the necessary financial assistance forms are processed by the Y.

 

If you are an Eau Claire YMCA member on financial assistance we will adjust the cost of camp based on your current financial assistant rate. We will need the USDA Summer Food Service Program form completed before we make the adjustment.

 

If you are not an Eau Claire YMCA member you will need to fill out the YMCA financial assistance paperwork and the USDA Summer Food Service Program form.  Once we have received both forms we will make the price adjustment.

Parent Informational Meeting

When: December 10th from 6:30-7:30pm

Where: Eau Claire Indoor Sports Center (3456 Craig Rd, Eau Claire, WI 54701)

What: Learn more about camp and ask questions with the Director, Brian Moore

RSVP: Here

Questions & Comments

Please contact us at camp@ymca-cv.org or 715-839-4607

© 2016 Eau Claire YMCA Camp Manitou | Terms & Conditions

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